Service Coordinator

1. Good communication skill in English
2. Send out reports and various appointments
3. Coordinate with sales and service engineers
4. Degree / Diploma
5. Scheduling various jobs in ERP
6. Checking service reports
7. Prepare list of pending reports and pending invoices on weekly basis
8. coordinate service department meeting

Job Title: Service Coordinator – Water Treatment Services

Location: UAE
Department: Service & Operations
Reporting To: Service Manager / Operations Director
Employment Type: Full-time

Company Overview:

Green Water Treatment Solutions LLC is a leading provider of customized water treatment solutions across the UAE, Oman, and Qatar. Our portfolio includes RO plant chemicals, cooling tower treatment programs, wastewater management, and end-to-end service support for industrial and municipal clients. We are committed to sustainability, efficiency, and excellence in water purification technologies.

Position Overview:

We are seeking a proactive and detail-oriented Service Coordinator to oversee and streamline the scheduling, execution, and follow-up of field service activities across client sites. The role involves coordinating technicians, maintaining service records, supporting customers, and ensuring seamless delivery of water treatment services and chemical replenishment programs.

Key Responsibilities:

• Coordinate daily service schedules for technicians and field teams across UAE, Oman, and Qatar
• Plan and dispatch service visits for RO system maintenance, cooling tower treatments, chemical deliveries, and equipment installations
• Act as the primary contact for clients regarding service appointments, emergencies, and routine follow-ups
• Maintain accurate records of service reports, CIP logs, dosing system checks, and site surveys
• Follow up on completed jobs, gather client feedback, and update CRM systems
• Track chemical stock levels and assist in logistics coordination for chemical deliveries
• Assist in preparing service Reports, AMCs, and job completion certificates
• Liaise with the sales, technical, and logistics teams to ensure end-to-end service support
• Maintain compliance with HSE protocols and company service standards

Required Qualifications:

• Bachelor’s degree or Diploma in related field
• 2–4 years’ experience in water treatment services, facility management, or industrial service coordination
• Strong organizational and multitasking skills
• Familiarity with RO, softener, cooling tower, and dosing system technologies is an advantage
• Proficient in Microsoft Office and basic ERP/CRM tools
• Fluent in English (Arabic is an added advantage)

What We Offer:

• Competitive salary and performance-based incentives
• Opportunity to work with an environmentally driven, industry-leading team
• Continuous training in water treatment technologies and service excellence
• Career growth in the GCC water sector

To apply, Upload the CV with covering letter on the website